Zenoa Technical Assistance Centre
Technical, software, cyber-security and AI support for the Zenoa Tech family -- a real ticketing system, a dedicated project manager, and engineers who actually fix the problem. Now powered by Zenoa's own AI, including live AI Badge Detection.
Live ticket pipeline
activeOpen a ticket
Dashboard or [email protected]
Notified instantly
Right team, flagged by priority
Engineer picks it up
Assigned to the right tier
Resolved & reported
Real report to your inbox
What we cover
OS patching, infrastructure monitoring, and incident response for the servers your applications run on.
Code fixes, bug resolution, frontend changes, and application/database security -- real engineers, real code.
Threat monitoring, vulnerability assessment, penetration testing, DLP, and compliance gap assessments.
AI-assisted triage and integration support layered on top of every ticket your team opens with us.
Zenoa AI
Zenoa builds the AI systems that power our products -- and brings them to your stack, wired straight into your TAC tickets.
Real-time computer vision that detects and verifies ID and safety badges from any camera feed -- flag missing, expired, or unauthorized badges the moment they appear, with alerts wired straight into your TAC tickets.
Every ticket is read, categorized, and prioritized by an AI agent before a human sees it -- the right engineer, faster.
An AI-powered parts-matching platform for the automotive industry -- one of Zenoa's own products.
The Secure Suite engine scores risk across your infrastructure and snapshots threats every few minutes, AI-driven end to end.
New
From a quick troubleshooting ticket to a brand-new application built and hosted for you -- pick the level of support your team needs, and add hosting only if you host it with us.
Troubleshooting for small apps, static sites, and basic OS/server upkeep.
Small code changes, backups & restore, user and OS management.
UI fixes, layout and content updates to your existing frontend.
1 application included; additional apps billed at $300/month each.
New backend + frontend builds, deployed on your server or ours.
Only for applications built by us or already on your account with us -- priced per application by size, from small sites up to large-scale, multi-module applications with databases up to 500GB.
How it works
01
From your dashboard, or by emailing [email protected] -- either way it lands in the same queue.
02
Staff and admin see it the moment it’s created. High-priority tickets are flagged critical and surface first.
03
Assigned to the right person for the tier -- follow the thread and reply on your dashboard as it’s worked.
04
A real report lands in your inbox and on your dashboard when it’s closed -- what was found, what was done.
Who we are
The Technical Assistance Centre is a Zenoa service, backing our family of cybersecurity, managed IT, and cloud software products -- engineered together with our technology partner, Trust Tech Alliance.
Cloud accounting
Multi-region, multi-tenant cloud accounting for businesses and accounting firms operating across borders -- see our Zero Plus One product for the full feature set.
Technology partner
Zenoa’s technology partner -- builds the software, AI systems, and monitoring/security engine (including the Secure Suite) that power Zenoa products, and an AI-powered auto parts platform for the automotive industry.
Coverage
Every tier is scoped to your business and billed on the cycle you pick.
Open a ticket on your dashboard, or email [email protected] -- either way, an engineer picks it up, works the issue, and a real report lands in your inbox and on your dashboard when it's resolved.
Create your account